Privacy Policy

1. Introduction

This policy covers the Casting for Recovery UK & Ireland use of personal information that Casting for Recovery UK & Ireland collects when you use www.castingforrecovery.org.uk.

From time to time, you will be asked to submit personal information about yourself (e.g. name, address and email address) in order to receive or use services on our website.

By entering your details in the fields requested, you enable Casting for Recovery UK & Ireland to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information Casting for Recovery UK & Ireland will act in accordance with current legislation and aim to meet current Internet best practice.

2. Visitor Information

During the course of any visit www.castingforrecovery.org.uk, the pages you see, along with a short text file called a 'cookie', are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors. For example: if on a previous visit you went to our education pages, we might find this out from your cookie and highlight educational information on your second and subsequent visits.

Casting for Recovery UK & Ireland gather non-personal information regarding the visitors to our website using cookies, log file data and code which is embedded on our website. Casting for Recovery UK & Ireland uses this type of information, as with that obtained from other cookies used on the site, to help it improve the services to users.

3. What is a Cookie?

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computer and stored on your computer's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Many sites do this whenever a user visits their website in order to track online traffic flows.

Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the Casting for Recovery UK & Ireland website features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

4. Use and Storage of Your Personal Information

When you supply any personal information to www.castingforrecovery.org.uk (e.g. for retreats, contacting us, or as a potential volunteer) we have legal obligations towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular web pages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else.

In general, any information you provide to the Casting for Recovery UK & Ireland will only be used by Casting for Recovery UK & Ireland. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on www.castingforrecovery.org.uk or otherwise engage in any disruptive behaviour on www.castingforrecovery.org.uk, Casting for Recovery UK & Ireland can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of membership when you no longer wish to continue your registration as a member. For safety reasons, however, Casting for Recovery UK & Ireland may store messaging transcript data (including message content, member names, times and dates) arising from the use of www.castingforrecovery.org.uk services for a period of twelve months. Where personal information is held for people who are not yet registered but have taken part in other Casting for Recovery UK & Ireland services (e.g. competitions), that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

If you are notified that your information may be used to allow Casting for Recovery UK & Ireland to contact you for "service administration purposes", this means that Casting for Recovery UK & Ireland may contact you for a number of purposes related to the service you have signed up for. For example, we may wish to provide you with password reminders or notify you that the particular service has been suspended for maintenance.

5. Access to your personal information

You have the right to request a copy of the personal information Casting for Recovery UK & Ireland holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.)

Please address requests to :

Casting for Recovery UK & Ireland
PO Box 3611
Slough
Berkshire
SL3 3BY

Or by e-mail to: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to the Casting for Recovery UK & Ireland website. Users without this consent are not allowed to provide us with personal information.

Casting for Recovery UK & Ireland
PO Box 3611
Slough
Berkshire
SL3 3BY

September 2007